Version 1.1 - Effective Date: 03.05.2016
Merz Pharmaceuticals GmbH (“Merz“, “we”, “us”), Eckenheimer Landstrasse 100, 60318 Frankfurt, Germany, operates the website www.merz-institute.com (the “Website”). We respect the privacy rights of our users and recognise the importance of protecting their personal data.
We have developed this Privacy Policy to provide you with information relating to the collection, processing and use of information you submit through the Website.
If you purchase items from us through the Website, you need to provide required credit card or Pay Pal information for the transaction.
You agree that we can use the Registration Data and data related to your use of the Website and our services to analyse your usage and preferences for demographical and statistical analysis and for marketing and market research purposes, as is authorised under paragraph 7 below, so that we can improve and customize our sites, products, services and promotions to better satisfy your needs.
In addition, if you opt into receiving e-mail newsletters from us, you agree that we may use the collected information to customize the newsletters to satisfy your requirements.
Within the password protected area of the Website reserved for Registered Users we use so called session cookies which are essential to enable you to use the features which are reserved for Registered Users. Such cookies enable us to keep track of the fact that you have signed in, so you do not have to continually enter your username and password when navigating through the areas of the Website which are reserved for Registered Users. We also use session cookies to provide you with the online services you have asked for, like to keep track of your shopping list.
In addition, we may use cookies to collect information about how users navigate through and use the Website and to collect information about which pages, sections and services of the Website are visited. This enables us to improve the Website and to enhance the online experience of our users. The information is collected on an anonymous basis and our cookies do not collect information that identifies the user personally. However, if you are a Registered User you agree that the information collected by us using cookies may be associated with your Registration Data.
Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are used. However, if you do disable cookies, you may not be able to use all functions of the Website.
Please note that this Website uses Google Analytics with „anonymizeIP()“, so that Google shortens your IP address. Your IP address will be shortened within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area before being transmitted into the United States. Only in exceptional cases the whole IP address will be first transferred to a Google server in the United States and shortened there.
Google will use this information on our behalf to analyse your use of the Website for us, to compile reports on site activities for us and to provide us with other services relating to site activity and internet usage. Google may transmit this information to third parties if required by law or if third parties process such information on behalf of Google. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings in your browser, in which case you may not be able to use the full functionality of this Website.
You can also opt-out from the data collection and data storage by Google Analytics with effect for the future by downloading and installing the Google Analytics Opt-out Browser Add-on. By downloading and installing this add-on you prevent that Google Analytics stores and processes data about your visit of the Website. Further information and details on download and installation are available at http://tools.google.com/dlpage/gaoptout?hl=de. On this website you can also download the add-on.
Alternatively, you can click on the link below. An opt-out cookie will be stored on your device, which prevents that Google Analytics stores and processes data when you visit this Website:
You also have the option to consent that we can contact you by phone and by mail for marketing and research purposes.
By using the email address content-support@merz-institute.com, you can selectively revoke your consents to receive newsletter/marketing emails or to be contacted for research or marketing purposes by phone and mail. You may also opt-out from the receipt of marketing emails via a link in the respective email. Any such revocation will lead to the termination of Email news or termination of contacts for research and marketing purposes and will not lead to the deletion of your data nor the termination of registration.
As a Registered User you can also access, review or change the information you provided in the settings of your account.
You can also request a deletion of your personal data by contacting us by email or Mail at the addresses set out above. In this case we will delete your personal data (unless required or permitted to retain it by law). Please note that if you are a Registered User the deletion of data will lead to a termination of your registration and prevent you from using our services and the parts of the Website that are reserved for Registered Users only.
Privacy Policy
Merz Pharmaceuticals GmbH (“Merz“, “we”, “us”), Eckenheimer Landstrasse 100, 60318 Frankfurt, Germany, operates the website www.merz-institute.com (the “Website”). We respect the privacy rights of our users and recognise the importance of protecting their personal data.
We have developed this Privacy Policy to provide you with information relating to the collection, processing and use of information you submit through the Website.
1 Visitors of the Website
When visiting the Website the following data is automatically transmitted by the Internet browser of each online visitor:- referral web page.
- name of the requested file.
- date and time of request/access.
- size of the transmitted data.
- status (e.g. transaction completed, etc.).
- web browser used.
- operating system used and
- IP address of the device (together the “LogFile Data”).
2 Registered Users
Parts of the Website are reserved for healthcare professionals (“Registered Users”) only and require a prior registration.2.1 Summary
If you register on our Website and tick the checkbox ”I agree to the collection, processing and use of my personal data in accordance with the Privacy Policy” you in particular agree that- we will collect and store information about your purchase activities and about the way you use or navigate through the sites and about the way you use the services and courses (in order to do so we may also place cookies and web beacons). We will link this information to information you provide when registering (such as your name, email address and your profession);
- we will use the collected information to analyse your usage and preferences for demographical and statistical analysis and for marketing and market research purposes as outlined below in paragraph 7, so that we can improve and customize its sites, products, services and promotions (including newsletters, provided you consented to receive newsletters) to better satisfy your needs; and
- we may share your personal information with our affiliates and subsidiaries.
2.2 Which data we collect from our Registered Users
(a) Data about your identity
To register on the Website you are required to enter personal data into the registration form (the "Registration Data"). The Registration Data includes your title, first name and surname, date of birth, profession, discipline, practice address, professional registration number, email address, and name of the institute you work for.If you purchase items from us through the Website, you need to provide required credit card or Pay Pal information for the transaction.
(b) Data related to your use of the Website and our services
You agree that we collect and store information about your purchase and account activities and about the way you use or navigate through the Website (including LogFile Data) and about the way you use the services and courses. In order to do so we may also use cookies and web beacons. We will link this information to your Registration Data.2.3 How we process and use the data collected from our Registered Users
Your information will be used to provide you with the requested services and courses and to process your orders and requests and to enable the transactions you make through the Website.You agree that we can use the Registration Data and data related to your use of the Website and our services to analyse your usage and preferences for demographical and statistical analysis and for marketing and market research purposes, as is authorised under paragraph 7 below, so that we can improve and customize our sites, products, services and promotions to better satisfy your needs.
In addition, if you opt into receiving e-mail newsletters from us, you agree that we may use the collected information to customize the newsletters to satisfy your requirements.
2.4 How we share data from our Registered Users
We may share your data with our affiliates and subsidiaries. The level of data protection provided in countries outside the European Economic Area law may be lower than the level provided within the European Community. Such affiliates and subsidiaries will use your data in accordance and for the purposes outlined in this Privacy Policy. Where we use third party agents or distributors which are not our affiliates or subsidiaries, we have entered into a contractual agreement with them to ensure that your data is protected at the German level, and by one of the European Community. In the performance of the payment for services your personal data is proceeded to the external provider “Payone” who will process the payment. Payone will not use your data for any other than the payment process. Payone and Merz have entered into a data processing agreement according to the legal requirements.2.5 Trans-border data transfer
Your data will be stored securely on servers located in Germany and not in the country from which you have accessed the Website. The level of data protection is [describe what the level is, e.g. in line with EU Data Directive.2.6 Your right to revoke your consent
You can revoke your consent to the collection, processing and use of your data at any time. If you want to revoke your consent, please send an email to merz-institute@cocomore.com or contact us by mail at Merz Pharmaceuticals GmbH, Global Medical Education and Training Aesthetics, Eckenheimer Landstrasse 100, 60318 Frankfurt, Germany. If you revoke your consent, we will delete your data (unless required or permitted to retain it by law). Please note that the deletion of data will lead to a termination of your registration and prevent you from using the parts of the Website and our services that are reserved for Registered Users only.3 Third party processors
We may also use third party data processors acting on our behalf and in our interest. Such third party data processors will process your data strictly in compliance with this Privacy Policy.4 Cookies and web beacons
4.1 Cookies
Cookies are small text files which a website places on your device. We may use cookies on some parts of the Website.Within the password protected area of the Website reserved for Registered Users we use so called session cookies which are essential to enable you to use the features which are reserved for Registered Users. Such cookies enable us to keep track of the fact that you have signed in, so you do not have to continually enter your username and password when navigating through the areas of the Website which are reserved for Registered Users. We also use session cookies to provide you with the online services you have asked for, like to keep track of your shopping list.
In addition, we may use cookies to collect information about how users navigate through and use the Website and to collect information about which pages, sections and services of the Website are visited. This enables us to improve the Website and to enhance the online experience of our users. The information is collected on an anonymous basis and our cookies do not collect information that identifies the user personally. However, if you are a Registered User you agree that the information collected by us using cookies may be associated with your Registration Data.
Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are used. However, if you do disable cookies, you may not be able to use all functions of the Website.
4.2 Web beacons
Web beacons are tiny graphics files invisibly integrated into our Website or into communications sent to you. When you access parts of our Website or communications which contain such web beacons, the respective graphics files are downloaded from our server. We may use web beacons to collect information about the sections of our Website users visit, the services and courses users are interested in and the navigation users choose. Additionally, if you consented to receiving newsletters from us, we may place web beacons in newsletters sent to you. These web beacons will notify us when you open such newsletters and what electronic content you download. The information is collected on an anonymous basis and our web beacons do not collect information that identifies the user personally. However, if you are a Registered User you agree that the information collected by our web beacons may be associated with your Registration Data.5 Google Analytics
The Website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.Please note that this Website uses Google Analytics with „anonymizeIP()“, so that Google shortens your IP address. Your IP address will be shortened within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area before being transmitted into the United States. Only in exceptional cases the whole IP address will be first transferred to a Google server in the United States and shortened there.
Google will use this information on our behalf to analyse your use of the Website for us, to compile reports on site activities for us and to provide us with other services relating to site activity and internet usage. Google may transmit this information to third parties if required by law or if third parties process such information on behalf of Google. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings in your browser, in which case you may not be able to use the full functionality of this Website.
You can also opt-out from the data collection and data storage by Google Analytics with effect for the future by downloading and installing the Google Analytics Opt-out Browser Add-on. By downloading and installing this add-on you prevent that Google Analytics stores and processes data about your visit of the Website. Further information and details on download and installation are available at http://tools.google.com/dlpage/gaoptout?hl=de. On this website you can also download the add-on.
Alternatively, you can click on the link below. An opt-out cookie will be stored on your device, which prevents that Google Analytics stores and processes data when you visit this Website:
Google Analytics deactivation link
6 Social Plug-ins
The Website uses programs – so called plug-ins – which enable an interaction with the social network Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“), with the social network Google+, operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States („Google”), with the social platform Twitter, operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”) and with the social network LinkedIn, operated By LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). To avoid that your data (e.g. the information that you visited our Website) is transmitted to the networks without your consent, your browser will create a direct connection to the servers of the networks only if you activate the social plug-in by clicking on it. Only if you activate the social plug-in with a click you enable the respective network to receive information that you visited our Website. If you activate the social plug-in and if you are logged into your Facebook, Google, Twitter and/or LinkedIn account when visiting our Website, then Facebook, Google, Twitter and/or LinkedIn can assign your visit to your personal network account. Furthermore, if you activate the social plug-in and if you are logged into your respective network account, you can interact with the respective network, e.g. you can “share” content, post comments, etc. For the purpose and scope of data collection, further processing and use of data by Facebook, Google, Twitter and LinkedIn as well as your rights and ways to protect your privacy, please refer to the privacy policy of Facebook, Google, Twitter and LinkedIn. Note that, where medicines, health products and healthcare professionals are concerned, various countries may have different rules in terms of how healthcare professionals may, or may not, use social plug-in websites and services. Please familiarise yourself with the requirements in your country before utilising the plug-ins from the Website.7 Contacting you for market and research purposes
If you subscribe to receive marketing emails from us, we will use your email address to send you emails informing you about news of the Institute of Advanced Aesthetics and about its products and services as well as about products and services of Merz Group and to contact you for market research purposes. Note that trading restrictions may apply in some countries, and that some products may not be provided to, or shipped to certain countries. Also note that marketing restrictions may apply to our products in some countries, which may limit your use or onward distribution of such communications received from us.You also have the option to consent that we can contact you by phone and by mail for marketing and research purposes.
By using the email address content-support@merz-institute.com, you can selectively revoke your consents to receive newsletter/marketing emails or to be contacted for research or marketing purposes by phone and mail. You may also opt-out from the receipt of marketing emails via a link in the respective email. Any such revocation will lead to the termination of Email news or termination of contacts for research and marketing purposes and will not lead to the deletion of your data nor the termination of registration.
8 Your right to access and change your data
You have the right to access, review and change your personal data that we retain. To access or change your personal data, please send an e-mail to merz-institute@cocomore.com or contact us by post at Merz Pharmaceuticals GmbH, Global Medical Education and Training Aesthetics, Eckenheimer Landstrasse 100, 60318 Frankfurt.As a Registered User you can also access, review or change the information you provided in the settings of your account.
You can also request a deletion of your personal data by contacting us by email or Mail at the addresses set out above. In this case we will delete your personal data (unless required or permitted to retain it by law). Please note that if you are a Registered User the deletion of data will lead to a termination of your registration and prevent you from using our services and the parts of the Website that are reserved for Registered Users only.
9 Communication with us
When you send an email or other communication to us, we may retain those communications and your personal data in order to process your inquiries.10 Third party websites
The Website may contain links to websites of Merz Group and/or of other third party entities. This Privacy Policy does not apply to linked websites. Please refer to the privacy policies available on the other websites.11 Access to Privacy Policy and changes in Privacy Policy
A current version of this Privacy Policy will always be available on the Website, identified at the top of the page by its effective date. We may change this Privacy Policy at any time so far as this is necessary or helpful to enhance the service or to adapt it to reflect changes in technical or legal requirements. We will post any changes to our Privacy Policy on the relevant section of our Website when our policy changes. If we intend to expand the use of your personal data in a way that requires your consent, we will ask you for such consent.Additional Information
Are you having any
questions or hints concerning Merz internet privacy?
Please do not hesitate to
contact our privacy officer:
Merz Pharma GmbH &
Co.KGaA
Data Protection
Eckenheimer Landstrasse 100
D-60318 Frankfurt am Main
dataprotection@merz.de
Privacy Policy
Welcome to the Merz Institute of Advanced Aesthetics website where Our Success is Your Success. Merz is a specialty healthcare company that focuses on aesthetics and neurosciences. We offer online resources, such as this website (“Website”) to deepen your knowledge of advanced, aesthetic medicine and refresh your skills. We provide Terms of Use and our Privacy Policy to outline our relationship with you as you use our website.
By using the website, you agree to accept and abide by these Terms of Use and agree to the terms of this Privacy Policy.
Merz respects your privacy. This privacy policy describes how and for what purposes we collect, use, disclose, store and otherwise process your personal data through this website. Merz will not use or share your personal data with anyone except as described in this policy. We urge you to read this policy so that can participate in protecting your own personal information.
Your Privacy
Merz complies with the European Union General Data Protection Regulation (“GDPR”). The GDPR requires that Merz take particular measures to protect the personal data of E.U. residents. If there is any conflict between the policies in this policy and GDPR, the GDPR principles shall govern.
Personal Data
Personal data is information relating to an identified or identifiable natural person, such as a national identification number, physical, physiological, mental, economic, cultural, social identifiers and, in some cases, IP address or mobile device identifier.
Merz collects data about you so that we can provide you access to this website and so that we can provide you information about Merz products and improve your experience of our website. For example, we may ask if you would like to receive information about our products or promotions, in which case we may ask you for personal data such as your name, mailing address or email address. As described in detail in the Terms of Use, Merz also collects personal data about you to register you for the site (“Registration Data”) and to allow you to continue to access its restricted content.
Merz also automatically collects technical information when you visit our websites such as your Internet Protocol (“IP”) address, internet browser type, browser language, and the date and time of your visit. Gathering this information helps protect the security of our websites and helps us understand aggregate statistical information regarding how our website is used. It also allows us to register you and provide you credentials to use the site. Merz also uses your IP address to help identify geographic-specific content to make sure you see information applicable to you as a user from your country of residence.
Cookies
One way that we collect information is through session cookies. A “cookie” is a unique numeric code that we transfer to your computer so that we can remember your preferences, operate the website with limited interruption and recognize you as a return visitor. In addition we may use cookies to collect anonymous, aggregate information regarding website use generally so that we can improve our website design and your experience. Most browsers automatically accept cookies. However, you may set your browser to alert you when a cookie is being sent so that you can block them if you wish. If you choose to limit cookies, some of our website functionality may be limited.
Google Analytics
This website uses Google Analytics, a web analytics service of Google Inc., (“Google”). Google Analytics uses cookie text files to analyze how our websites are used. Google uses the data stored on these cookies to compile reports on website activities and to provide further services related to the use of the website. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on behalf of Google.
You can object to data collection and storage by Google Analytics at any time by downloading and installing a browser deactivation add-on. This prevents Google Analytics from storing and processing data about your website visits. For more information and instructions on how to download and install, see https://tools.google.com/dlpage/gaoptout.
Google Fonts
We use Google fonts to make our website faster and more responsive. Google Fonts is an unauthenticated service. No cookies are sent by website visitors to Google Fonts. In order to serve fonts as quickly and efficiently as possible with the fewest requests, Google caches all requests made to its servers so that your browser only contacts Google Fonts when it needs to. The result is that website visitors send very few requests to Google. Google does log records of the font file requests, and access to this data is on a need-to-know basis and kept secure. Google Fonts also keeps aggregated usage numbers to track how popular font families are.
Social Media
Our websites include social media features, such as the Facebook share button. These features may collect your IP address and which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third-party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the organization providing it. For example, if you create or log into your account through a third-party social networking site, we may have access to certain information from that site, such as your name, account information and friends, in accordance with the authorization procedures determined by such third-party social networking site.
Contact Me
If you complete a contact form asking for us to send you information about Merz products we will store the information you send us about yourself. We will only use this personal data for the purposes you indicate are acceptable on the web contact form.
Sharing Your Personal Data
Merz does not sell, trade, rent, or share your personal information with third-party organizations other than those disclosed in this privacy policy. Merz may also shares personal data with authorized third-party service providers that perform services for us to help us manage our business and provide goods and services to our customers. For example, we may use service providers to host, maintain, and operate the websites, manage social media profiles, send communications, conduct research, manage and analyze data, and perform other services for us. If we share your personal information with third-party service providers, we do not authorize them to use or disclose it for any purpose other than the intended purpose.
Other Uses of Personal Data
In addition to the uses described above, Merz may use your personal data to provide you products and services and to personalize our offerings to you. We also use your personal data to support our business functions, such as fraud prevention, marketing, and legal functions. To do this, we combine personal and non-personal information, collected online and offline, including information from third party sources. Merz’s use of your personal data may include:
- Fulfill Requests: To fulfill your requests for products and services and communicate with you about those requests;
- Understand Customer Behavior: To better understand customer behavior so that we may improve our marketing and advertising efforts and to improve the distribution of our products and services;
- Personalize Offerings: To help us personalize our service offerings, websites, mobile services, and advertising;
- Protection: To protect the security and integrity of our websites, mobile services, and our business;
- Legal: To comply with legal and/or regulatory requirements;
- Responding to Customer: To respond to reviews, comments, or other feedback you provide us; and
- Employment Applications: In connection with a job application or inquiry, you may provide us with data about yourself, including your educational background or and other information, including your ethnicity where required or permitted by law. We may use this information throughout Merz, its subsidiaries and affiliates, and its joint ventures for the purpose of employment consideration.
Security is important to Merz. Merz uses technical and physical safeguards to protect the security of your personal data from unauthorized disclosure. We use encryption to keep all your information secure. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal data and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. Where required under law, we will notify you of any such loss, misuse or alteration of personal data that may affect you so that you can take the appropriate actions for the due protection of your rights. Merz also reviews its security procedures periodically to consider appropriate new technology and updated methods.
Data Retention and Storage
Merz retains your information for business purposes, for as long as your account is active, or as long as is reasonably necessary to provide you with our products and services. Merz will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
International Transfer of Personal Information
In addition Merz may share customer information within our family of companies for a variety of purposes, for example to provide you with the latest information about our products and services and offer you our latest promotions. This may involve the transfer of personal data to other locations outside your home country to other Merz companies in different locations around the world. Merz complies with all national data transfer laws.
Changes to the Data Privacy Policy
Merz may review and update this Privacy Policy periodically without any prior notice. Merz will post a notice to its website to inform you of any changes to our privacy policy and indicate when it was most recently updated.
Rights of European Union Residents
Under the EU General Data Protection Regulation (“GDPR”), if you are a European Union resident, you have the right to request a copy of your personal data stored at Merz or at Merz’ contractors (Article 15 GDPR). We kindly ask you to send such requests in written form stating your name, address and phone number, so that we can confirm your identity. You also have the right to request corrections (Article 16 GDPR) or deletion (Article 17 GDPR) of your personal data stored at Merz. You may contact the European Data Protection Officer of Merz under:
Merz Pharmaceuticals GmbH
Data Protection
Eckenheimer Landstraße 100
60318 Frankfurt am Main
Germany
If a European Union resident is dissatisfied with the handling of your personal data by Merz, you have the right to object to processing of your personal data at any time (Article 21 GDPR). You may send your concern about the processing of your personal data to the Data Protection Officer of Merz under the address or e-mail address given above. We kindly ask you to send such concerns (or objection) in written form stating your name, address and phone number, so that we can confirm your identity.
US Resident/Users - Contact Information information
For U.S. resident users, if you have any questions or comments about this privacy policy, how we use your personal data or our relationship with third-parties, please contact us at 1-844-469-6379 and ask for our Privacy Office.
You may write to us at:
Merz North America, Inc.
Chief Privacy Officer
6501 Six Forks Road
Raleigh NC 27615
United States of America