Merz Pharmaceuticals GmbH (“Merz“, “we”, “us”), Eckenheimer Landstrasse 100, 60318 Frankfurt, Germany, operates the website www.merz-institute.com (the “Website”). We respect the privacy rights of our users and recognise the importance of protecting their personal data.
1 Visitors of the WebsiteWhen visiting the Website the following data is automatically transmitted by the Internet browser of each online visitor:
- referral web page.
- name of the requested file.
- date and time of request/access.
- size of the transmitted data.
- status (e.g. transaction completed, etc.).
- web browser used.
- operating system used and
- IP address of the device (together the “LogFile Data”).
2 Registered UsersParts of the Website are reserved for healthcare professionals (“Registered Users”) only and require a prior registration.
- we will collect and store information about your purchase activities and about the way you use or navigate through the sites and about the way you use the services and courses (in order to do so we may also place cookies and web beacons). We will link this information to information you provide when registering (such as your name, email address and your profession);
- we will use the collected information to analyse your usage and preferences for demographical and statistical analysis and for marketing and market research purposes as outlined below in paragraph 7, so that we can improve and customize its sites, products, services and promotions (including newsletters, provided you consented to receive newsletters) to better satisfy your needs; and
- we may share your personal information with our affiliates and subsidiaries.
2.2 Which data we collect from our Registered Users
(a) Data about your identityTo register on the Website you are required to enter personal data into the registration form (the "Registration Data"). The Registration Data includes your title, first name and surname, date of birth, profession, discipline, practice address, professional registration number, email address, and name of the institute you work for.
If you purchase items from us through the Website, you need to provide required credit card or Pay Pal information for the transaction.
2.3 How we process and use the data collected from our Registered UsersYour information will be used to provide you with the requested services and courses and to process your orders and requests and to enable the transactions you make through the Website.
You agree that we can use the Registration Data and data related to your use of the Website and our services to analyse your usage and preferences for demographical and statistical analysis and for marketing and market research purposes, as is authorised under paragraph 7 below, so that we can improve and customize our sites, products, services and promotions to better satisfy your needs.
In addition, if you opt into receiving e-mail newsletters from us, you agree that we may use the collected information to customize the newsletters to satisfy your requirements.
2.5 Trans-border data transferYour data will be stored securely on servers located in Germany and not in the country from which you have accessed the Website. The level of data protection is [describe what the level is, e.g. in line with EU Data Directive.
2.6 Your right to revoke your consentYou can revoke your consent to the collection, processing and use of your data at any time. If you want to revoke your consent, please send an email to email@example.com or contact us by mail at Merz Pharmaceuticals GmbH, Global Medical Education and Training Aesthetics, Eckenheimer Landstrasse 100, 60318 Frankfurt, Germany. If you revoke your consent, we will delete your data (unless required or permitted to retain it by law). Please note that the deletion of data will lead to a termination of your registration and prevent you from using the parts of the Website and our services that are reserved for Registered Users only.
4 Cookies and web beacons
Within the password protected area of the Website reserved for Registered Users we use so called session cookies which are essential to enable you to use the features which are reserved for Registered Users. Such cookies enable us to keep track of the fact that you have signed in, so you do not have to continually enter your username and password when navigating through the areas of the Website which are reserved for Registered Users. We also use session cookies to provide you with the online services you have asked for, like to keep track of your shopping list.
Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are used. However, if you do disable cookies, you may not be able to use all functions of the Website.
4.2 Web beaconsWeb beacons are tiny graphics files invisibly integrated into our Website or into communications sent to you. When you access parts of our Website or communications which contain such web beacons, the respective graphics files are downloaded from our server. We may use web beacons to collect information about the sections of our Website users visit, the services and courses users are interested in and the navigation users choose. Additionally, if you consented to receiving newsletters from us, we may place web beacons in newsletters sent to you. These web beacons will notify us when you open such newsletters and what electronic content you download. The information is collected on an anonymous basis and our web beacons do not collect information that identifies the user personally. However, if you are a Registered User you agree that the information collected by our web beacons may be associated with your Registration Data.
5 Google AnalyticsThe Website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Please note that this Website uses Google Analytics with „anonymizeIP()“, so that Google shortens your IP address. Your IP address will be shortened within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area before being transmitted into the United States. Only in exceptional cases the whole IP address will be first transferred to a Google server in the United States and shortened there.
Google will use this information on our behalf to analyse your use of the Website for us, to compile reports on site activities for us and to provide us with other services relating to site activity and internet usage. Google may transmit this information to third parties if required by law or if third parties process such information on behalf of Google. Google will not associate your IP address with any other data held by Google.
You can also opt-out from the data collection and data storage by Google Analytics with effect for the future by downloading and installing the Google Analytics Opt-out Browser Add-on. By downloading and installing this add-on you prevent that Google Analytics stores and processes data about your visit of the Website. Further information and details on download and installation are available at http://tools.google.com/dlpage/gaoptout?hl=de. On this website you can also download the add-on.
Alternatively, you can click on the link below. An opt-out cookie will be stored on your device, which prevents that Google Analytics stores and processes data when you visit this Website:
7 Contacting you for market and research purposesIf you subscribe to receive marketing emails from us, we will use your email address to send you emails informing you about news of the Institute of Advanced Aesthetics and about its products and services as well as about products and services of Merz Group and to contact you for market research purposes. Note that trading restrictions may apply in some countries, and that some products may not be provided to, or shipped to certain countries. Also note that marketing restrictions may apply to our products in some countries, which may limit your use or onward distribution of such communications received from us.
You also have the option to consent that we can contact you by phone and by mail for marketing and research purposes.
By using the email address firstname.lastname@example.org, you can selectively revoke your consents to receive newsletter/marketing emails or to be contacted for research or marketing purposes by phone and mail. You may also opt-out from the receipt of marketing emails via a link in the respective email. Any such revocation will lead to the termination of Email news or termination of contacts for research and marketing purposes and will not lead to the deletion of your data nor the termination of registration.
8 Your right to access and change your dataYou have the right to access, review and change your personal data that we retain. To access or change your personal data, please send an e-mail to email@example.com or contact us by post at Merz Pharmaceuticals GmbH, Global Medical Education and Training Aesthetics, Eckenheimer Landstrasse 100, 60318 Frankfurt.
As a Registered User you can also access, review or change the information you provided in the settings of your account.
You can also request a deletion of your personal data by contacting us by email or Mail at the addresses set out above. In this case we will delete your personal data (unless required or permitted to retain it by law). Please note that if you are a Registered User the deletion of data will lead to a termination of your registration and prevent you from using our services and the parts of the Website that are reserved for Registered Users only.
9 Communication with usWhen you send an email or other communication to us, we may retain those communications and your personal data in order to process your inquiries.
Are you having any questions or hints concerning Merz internet privacy?
Please do not hesitate to contact our privacy officer:
Merz Pharma GmbH & Co.KGaA
Eckenheimer Landstrasse 100
D-60318 Frankfurt am Main
- Fulfill Requests: To fulfill your requests for products and services and communicate with you about those requests;
- Understand Customer Behavior: To better understand customer behavior so that we may improve our marketing and advertising efforts and to improve the distribution of our products and services;
- Personalize Offerings: To help us personalize our service offerings, websites, mobile services, and advertising;
- Protection: To protect the security and integrity of our websites, mobile services, and our business;
- Legal: To comply with legal and/or regulatory requirements;and
- Responding to Customer: To respond to reviews, comments, or other feedback you provide us;